Policies

Privacy Policy

Because we are committed to preserving your privacy, we would like to tell you about:

  1. What personally identifiable information of yours or third party personally identification is collected from you through the web site
  2. The organization collecting the information
  3. How the information is used
  4. With whom the information may be shared
  5. What choices are available to you regarding collection, use and distribution of the information
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Lammily.com’s control
  7. How you can correct any inaccuracies in the information.

If you feel that Lammily is not abiding by this privacy policy, you should first contact us by email.

Information Collection and Use

Lammily.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Note that all financial transactions are performed under a secure “SSL encrypted” link. When you open an SSL-encrypted page, you will be using the pages of “Lammily.com” since that is how we registered our security certificate. This has no effect on your use of the system but we describe it in the interest of full disclosure.

Registration

In order to purchase products from this website, a user must provide their name, address and email address. This information is used to complete your purchase and is not shared with anyone outside of our company.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Lammily.com does use cookies but no personal information is stored in the cookie that we save on your machine. Instead, we store just a single number that we can read the next time you sign in. You may turn off the cookies if you wish and the system will still operate perfectly well although you will then have to identify yourself every time you sign in.

Log Files

We use IP addresses (this is the address your computer uses to get on to the internet) to analyze web site usage trends, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. If you are using a dial-up link, your IP address probably changes each time you log in.

Links

This web site may contain links to other sites now or in the future. Please be aware that Lammily.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. No personal information about you is forwarded to any other site to which we link.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

We also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is maintained on computers kept in a secure environment featuring 24×7 monitoring and passkey entry.

Our database is not available over the internet at large and no one, on or off the internet, can access this database without a valid login and password.

If you have any questions about the security at our website, please send us an email.

Future Offers

In the future, we may send members information on new services via email. Out of respect for the privacy of our users we will present the option to not receive these types of communications once they become available.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on your personal homepage so you are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users, where possible, by way of an email. Users will have a choice as to whether or not they wish to continue use of the system under these new conditions.

Shipping Policy

Lammily.com uses the most cost-effective shipping option available from UPS, FedEx, and US Postal Service.  While our turnaround times are quick and shipment carriers do deliver ahead of schedule at times, no shipment has a guaranteed delivery date.  If you have a deadline in which you need your order, please choose an express shipping option that will get you your gear fast.

All orders are shipped within 72 hours of being placed. Rush/Overnight orders will be handled as quickly as possible from when they are received.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Risk of Loss

All items purchased from Lammily.com are made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier.

Return Policy

We expect our customers to be 100% satisfied with the products that we provide through Lammily.com. However, if you are not 100% satisfied, we will gladly refund your purchase price, excluding shipping and handling charges, if your order is returned to us within thirty (30) days of the date of your purchase and returned to us in its original packaging.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 days (this all depends on your card issuing bank).

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Shipping

To return your product, you should mail your product to:

Lammily LLC
360 State Route 24 (Ground Level)
Chester, NJ 07930
United States of America

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Cancel or Change an Order

If you changed your mind about your order and wish to cancel or change, please contact us IMMEDIATELY.  We will make every attempt to accommodate your request. If your order has yet to be processed, then we can successfully stop the order and you will receive a cancellation confirmation of the entire order or the part number canceled.  Most orders are processed the day the order is received.  We always recommend cancelling an order as soon as possible.

However, we cannot cancel or change an order once it has been processed.

If a package is in transit when your request is made, cancellation of this order will not be possible.  You will need to follow our Return Policy. Refusal of delivery will not prevent original shipping charges, return shipping fees or any restocking fees from applying to any refund allowed. Any orders paid by credit card will be refunded back to the same account. Check with your credit card provider to find out the time period to credit your account after we process the refund to post a credit back to your account.